Counterfeiting in the construction industry is a significant issue, with substandard equipment posing safety risks, project delays, and increased costs. Stroke needed to ensure that its equipment was authentic and trusted by customers.

Authentic8 assisted Stroke in addressing its need to authenticate its equipment by developing a blockchain-based solution. The solution involves using blockchain's immutable and decentralized ledger to provide an unalterable record of each equipment's origin and ensure that it has not been tampered with.

To access the details of each equipment, customers simply need to scan the QR code or NFC tag on the equipment through the Stroke app. The app provides customers with detailed information about the equipment, including part diagrams, product catalogs, blockchain transaction IDs, and product manuals. Besides ensuring the authenticity of the equipment, this also provides customers with a wealth of information.

In the near future, the Stroke app will expand its capabilities to include streamlined tracking of service requests and seamless communication with customer support. This customer-centric approach aims to elevate the overall experience, enabling swift and efficient resolution of any equipment-related issues.

This essential solution has allowed Stroke to distinguish itself from other construction equipment brands, delivering an indispensable level of assurance and convenience to customers. By ensuring the authenticity of its equipment and providing extensive access to product information, Stroke has made it a necessity for customers to trust that they have received genuine and reliable equipment from the brand.