Privacy Policy

CredenceVault Data Technologies Private Limited recognizes the importance of maintaining the privacy of the information belonging to you (the “User”). This Policy sets out details of how we treat user information we collect on White-labeled applications developed by the Company and SDKs used by customers of the Company (collectively, the “Platform“)  The Platform is owned and operated by CredenceVault Data Technologies Private Limited, with CIN U72900KA2021PTC14943 and has its registered office at Bengaluru, Karnataka. By visiting and/or using the Platform, you agree to the terms of this Privacy Policy and it shall be deemed that you have read in full, accepted, and agreed to the terms herein. The Company reserves the right to modify the terms contained in this Privacy Policy at any time by posting such modifications on the Platform. The modified Privacy Policy would be effective from the date of modification that is posted by the Company on the Platform. If you do not agree to any term that is contained in this Privacy Policy, please immediately cease your use of the Platform. This Privacy Policy is intended to be compliant with the requirements set out in the General Data Protection Regulations issued by the European Union to the extent applicable. Information that is collected by the Company on the Platform shall be used by the Company only for the purpose of providing the services, and such information shall not be used, sold, transferred, or rented in a manner that is not set out in this Privacy Policy. 

Information that is collected by the Company:

In providing the various services that are available on the Platform, the Company may have to collect certain personal information from you. This information would, inter alia, include the following:   

Active collection: This refers to the information that is actively provided by you while registering on the Platform, browsing on the Platform, or requesting a demo or other information on the Platform, etc. Such information shall include details of your geographical location, mobile number, address, user name, and email id.

Passive Collection: This refers to the information that is gathered by the Company using tracking code technology, browser cookies, etc. for collecting information about your usage of our Platform. This information may be used by the Company for internal research to understand user demographics, interests, and behavior with a view to improving the functionality of the Platform. The Company may also use third-party analytics tools for the collection and analysis of data.  The Company may use tracking tools like Google Analytics, Google Webmaster, browser cookies, etc. for collecting information about your usage of the Platform. This information may be used by the Company for internal research.

You acknowledge and agree that any and all information that is provided by you on the Platform is provided by you voluntarily and at your own risk. While the Company would make all efforts to ensure the safety and security of the information provided by you, it shall not be responsible for any loss or theft of data. Please note that any information that is provided by you may be retained by the Company for (i) providing the services, and (ii) for meeting its obligations under applicable law. We store the information collected as described in this Privacy Policy for as long as you are a User of the Platform and/or as necessary to fulfill the purpose(s) for which the information was collected, to provide services through the Platform, to pursue legitimate business purposes, to enforce our agreements, to establish legal defenses, to prevent fraud, and to comply with applicable laws. Even if you delete your registered account on Platform, the Company may have to retain the information provided by you for a short period of time until the same can be removed from its servers, and for compliance with the aforesaid obligations and its obligations under the law (if any).

You shall be responsible for the accuracy of the information provided to the Company for the use of the Platform and the services. If there is any mistake in or change to the personal information provided by you for the use of the Platform, you shall immediately notify the Company at You shall be solely liable for the consequences of providing incomplete, inaccurate, or incorrect information on the Platform. Where the Company has reasons to believe that the information provided by you on the Platform is incorrect or incomplete, the Company may restrict you from using the Platform by disabling your User Account.  

If you want to discontinue the use of the Platform, or if you want to withdraw the consent granted to the Platform for collecting and processing your data, please notify the Company at Once you discontinue the use of the Platform or withdraw your consent, the Company shall retain the personal information provided by you on the Platform for such time period as may be mandated by applicable law and thereafter erase the same in full.  

User Rights pertaining to Data shared on the Platform 

If you have entered and saved any information on the Platform, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request to rectify or erase any personal data we hold about you. Please send your request to

Use of your personal information by the Company:

To contact you: The contact information you provide would be used by the Company to contact you in relation to the provision of the services. We would also use it to communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Platform, and for marketing and promotional purposes.

To improve the quality of the Services: The Company might use your information to improve the functionality of the services, understand how you use the services and the Platform, and ensure that its quality is maintained/bettered. We may also use your information to develop new products, services, features, and functionality. 

For security purposes: The Company might use the information provided by you on the Platform to protect our company, our customers, or our website. 

For marketing purposes: The Company might send you information about special promotions or offers by itself or its subsidiaries and affiliates. The Company might also notify you of new or improved features on the Platform.

Transactional communications: The Company may also contact you by way of emails or SMSs to keep you informed of the various actions taken by the Company in the course of providing the services.   
The Company shall use your information only in a manner that is permitted by applicable law.  

Processing of the data collected by the Platform 

Any processing of data that is undertaken by the Company shall be only for the purposes expressly set out in this Policy.  The Company’s customers will have access to User scanned data, specifically the brand which the User is verifying or scanning at a given point. However, only the concerned customer will have access to this data and this data would not be available to any other third party. No portion of the data processed by the Company would be published by the Company unless such publication is part of the services. If you want to object to any data shared by you being processed by the Company, you may send us an email to and immediately cease using the Platform.  

Sharing of information by the Company with third parties: 

Customers and Employees: The Company shall share your information with its customers and employees who are directly connected with the provision of the services.  

Service Providers: The Company shall share your information with other persons who the Company has contracted for assistance with performing the services such as payment processors or transactional message processors.

Compliance with the law: The Company might share your information to respond to a court order or subpoena. The Company may share your information if a government agency or investigatory body requests the Company to do so.  

Mergers and Acquisitions: If the Company sells its business or hives a portion of the same to a new entity, your personal information that is available on the Platform may be transferred to the new entity.  We do not sell your personal information in any form. we do, however, use the personal information shared by you for the purpose of internet-based targeted advertising of our own services. We do not offer any financial incentive programs to our users. 


The Company discloses potentially personally-identifying information only to those of its employees, contractors, and affiliated organizations that (i) need to know that information in order to process transactions on our behalf or to provide the services, and (ii) that have agreed not to disclose it to others. We take all measures reasonably necessary to protect against the unauthorized access, use, alteration, or destruction of potentially personally-identifying information.

Information about each User that is maintained on the Platform and the Company systems is protected using industry-standard security measures. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received. If you have any questions about the security of your personal information, you can contact us at However, no security measures are perfect or impenetrable, and the Company cannot guarantee that the information submitted to, maintained on, or transmitted from its systems will be completely secure. The Company is not responsible for the circumvention of any privacy settings or security measures relating to the Platform by any User or third parties.

Your security is a priority and we strive to provide a safe and secure environment for our customers; however, please note that we cannot guarantee that the information submitted to, maintained on, or transmitted from our systems will be completely secure.

Please note that neither the Company nor any of its employees would have access to the password that relates to your User Account on the Platform. You shall be solely responsible for protecting your login credentials to the Platform, and the Company shall not be liable in any manner for unauthorized use of your login credentials. You shall be liable to the Company for any loss suffered by the Company as a result of unauthorized use of your login credentials. In the event of any misuse or suspected misuse of the same, please notify the Company at

While the Company shall seek to implement the best market practices and security policies for the protection of your personal information, it shall not be liable for improper use or disclosure, unauthorized modification, and unlawful destruction or accidental loss. It is expressly stated that the Company shall not be responsible for any breach of security or for any actions of any third parties that receive Users’ personal data or events that are beyond the reasonable control of the Company including, acts of government, computer hacking, unauthorized access to computer data and storage devices and storage technology, hardware, computer crashes, breach of security and encryption, etc. 


A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you grant the permission, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. The Company uses traffic log cookies to identify which pages are being used. This helps the Company analyze data about web page traffic and improve the functioning of the Platform. This information is used by the Company only for statistical analysis and then the data is removed from the system.

When you visit the Platform, your name and email address may be saved in cookies. These are for your convenience so you do not have to fill in your details again when your session is active. These cookies will be saved on your computer until you delete them. 

The Company may, at its sole discretion, use third-party advertising companies to serve ads when a User visits the Platform. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.  


The Platform includes Social Media Features, such as the Facebook button, and widgets, such as the “Share” button. These features may collect your IP address, and which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social Media Features are either hosted by a third party or hosted directly on the Platform. Your interactions with these features are governed by the privacy policy of the entity providing it and the Company has no control over the same.


This Agreement and the Services provided by the Platform are available to any person over the age of eighteen (18) years who registers on the Platform in the manner provided herein. Persons below the age of eighteen (18) shall not be entitled to use the Platform or the Services unless such use is through the User account of a parent or legal guardian.


If a User has any questions or grievances regarding the Platform, the contents thereof, the manner in which personal data is being collated or processed by the Platform, or regarding the Services, the User may reach out to We shall address any complaint or grievance that is raised by a User within a period of one (1) month from when it is raised.   

Where the Company requires additional information to process and respond to the query raised by a User, the Company shall notify the User of the same.   


Force Majeure:  The Company shall not be responsible for any cessation, interruption, or delay in the performance of its obligations hereunder due to earthquake, flood, fire, storm, natural disaster, act of God, war, pandemic, terrorism, armed conflict, labor strike, lockout, or boycott. The Company may at any time, in its sole discretion and without advance notice to you, cease operation of the Platform and the provision of the Services. 

No Waiver: A delay or failure by the Company to exercise or enforce any right or provision of this Privacy Policy will not constitute a waiver of such right or provision.  

Notices: All notices given to a User by the Company or by a User to the Company or another User shall be in writing and in the English language. Such notice shall be sent by e-mail.

Notice to the Company:CredenceVault Data Technologies Private Limited #419, 10th Cross, 17th Main Road, J.P. Nagar, 2nd Phase, Bangalore, 560078


Notice to User: At the email address provided by you at the time of registration on the Platform.

Governing Law; Jurisdiction: This Privacy Policy is governed by the provisions of Indian laws.  This Platform originates from Karnataka, India. This Privacy Policy will be governed by the laws that are applicable within the country of the State of Karnataka. By using this Platform, you consent to the jurisdiction and venue of the courts located in Bengaluru, Karnataka in connection with any action, suit, proceeding, or claim arising under or by reason of this Privacy Policy.


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